OUR CLIENTS
What Our Clients Think…
WEBSITE FAQ
Most projects take 6–8 weeks from kickoff to launch. Your timeline depends on factors such as page count, content readiness, and the speed of client feedback. Projects with more complex features (e.g., e-commerce, member portals) or extended approvals may take longer. We outline your custom schedule during onboarding so you know exactly what to expect.
Timely feedback and content delivery are essential. If requested assets—such as copy, images, or approvals—are delayed, the timeline will adjust accordingly. We communicate clearly at every stage and provide reminders to keep the process moving smoothly.
Most clients provide their own photos, videos, and text, but our team is happy to help with content development for an additional fee. During onboarding, we share a checklist of what’s needed and when, so you can stay organized.
We understand that new ideas can surface. If you request additional pages, new features, or revisions outside the agreed scope, we’ll discuss options and provide an updated timeline and cost before moving forward.
We specialize in WordPress and can also build on Squarespace or Wix. WordPress is our most popular platform due to its flexibility, scalability, and ability to support integrations as your business grows.
Every website includes basic SEO setup and Google Analytics integration at launch. This means you can start tracking visitors and performance from day one. Advanced SEO strategy and ongoing optimization are available through our SEO services or Web Maintenance retainer.
Yes. We build every site with easy, client-friendly tools like WordPress’s block editor. We also include a complimentary one-hour training session after launch to walk your team through updates such as adding pages, editing text, and managing images.
Custom Web Design starts at $4,200. Our Simple Site product, a streamlined three-page option, is available at a lower fixed price for those needing a quicker launch. Prices are reviewed every six months to reflect evolving design standards and industry rates.
We invoice in stages aligned with our project policy:
- Initial Deposit: Required to reserve your project start date.
- Progress Payment(s): Scheduled according to your contract timeline.
- Final Balance: Due before we transfer final deliverables or launch the site.
Invoices can be paid securely online.
Absolutely. Many clients choose to continue with our Web Maintenance packages for monthly security updates, backups, plugin monitoring, and SEO support. This keeps your site fast, secure, and performing at its best.
We’re happy to help with one-time support needs billed at our hourly rate. For ongoing peace of mind, we recommend enrolling in a maintenance package.
We respond to emails within 1–2 business days (Monday through Friday, 8 AM–6 PM). Messages received after hours are considered received the next business day. If something is urgent, simply reply with “Urgent” in the subject line for a quicker response.
Timely communication ensures we stay on schedule. Delays in content, approvals, or payments may result in a revised launch date or rescheduling fees. We outline these expectations clearly during onboarding so everyone stays on track.



















